Greenleaf Company and its affiliated companies (hereinafter referred to as "we") are committed to protecting the privacy of users (hereinafter referred to as "you") and ensuring that your personal information is protected. This Privacy Policy explains the various types of personal information we collect and how we process and protect such data. We have formulated this "Privacy Policy" and specifically remind you: we hope you carefully read and understand this Privacy Policy before using the services of this website, so that you can make appropriate choices.

We always keep your personal information confidential and ensure that the policies and practices regarding the collection, use, storage, disclosure, transfer, confidentiality, and access to personal information comply with Chinese laws, regulations, and the terms of this agreement.

Definitions

In this Privacy Policy, unless otherwise stated, the following terms are interpreted as follows:

Our Group Companies——refers to all companies operating retail products or services under Greenleaf Company.

Personal Information——has the same definition as "personal information" under Chinese laws and regulations.

Personal Information Collection Statement

This Privacy Policy is issued for the operation of our retail business. This Privacy Policy explains the relevant circumstances regarding the collection, use, and protection of your personal information, and applies to all relevant services provided to you by this website (or APP, hereinafter referred to as "this website"), including but not limited to membership services, e-commerce, etc. (hereinafter referred to as "services"). You must carefully read and fully understand the terms of this Privacy Policy. If you do not agree with any content of this Privacy Policy, you should immediately stop using the services of this website. When you use any service provided by this website, it means that you have agreed that we may collect, use, and protect your personal information in accordance with this Privacy Policy.

Personal Information: What We Collect, How We Collect It, and Why We Collect Personal Information

We collect personal information to provide you with better services and to strive to improve your user experience. To use our various products and services, you need to provide us with certain necessary personal information.

If you are unable or unwilling to provide comprehensive and accurate personal information, we may not be able to provide or continue to provide you with our various products and services.

The ways we collect your personal information include:

1. Information you fill in during registration or use of services, or submit or share with us through any means;
2. Information we learn during the provision of services (including information obtained from third parties, such as service partners/payment platforms).
3. Personalized services
   To display information about products or services you are interested in, or to show you products you may wish to find when you search, we may collect your order information, browsing information, and your interests (which you can select in your account settings) for data analysis to create user profiles. We may also obtain other information about you for the reasonable needs of providing and improving service quality, including relevant information you provide when contacting customer service, survey responses you send us when participating in questionnaires, and relevant information we obtain when you interact with our affiliates and partners. For information collected from your various devices, we may associate them so that we can provide you with consistent services across these devices. We may combine information from one service with information from other services to provide you with services, personalized content, and recommendations (this does not apply at all when you are not logged in). If you do not wish to be affected by personalized content, you can choose to browse and search for products and services by category on the product display page; you can also turn off the "Personalized Service" feature in settings, and we will no longer use your personal information for targeted push notifications or precision marketing; without your explicit consent, we will not provide your relevant personal information to third parties.

For the SDK directory of third-party partners we have integrated, please refer to the table below

To ensure the realization of Greenleaf Company's related functions and the safe and stable operation of the application, we integrate software development kits (SDKs) provided by third parties to achieve this purpose.

We conduct strict security monitoring on SDKs from partners that obtain personal information to protect your information security.

harmonyOS Next/Android/iOS

Personal information we may obtain includes:

1. Your registration information (such as username and other information provided during registration);
2. Your contact information (such as name, company name, mailing address, email address, phone number, mobile phone number);
3. Your behavioral or transaction information (such as (i) any information related to orders including orderer, product and recipient names, delivery address, email address and phone number, (ii) signatures on delivery documents, (iii) information provided to us to help us provide services (including specific services), (iv) browsing operations when you access this website and use our services, etc.);
4. Information about the person you instruct us to provide goods or services to (such as the person's name, delivery address, email address, and phone number);
5. Your payment information (such as order payment details);
6. Information about your browser and computer (when you visit this website or use our services, the system may record information about your browser and computer, such as your IP address, browser type, access time, and records of web pages you request, etc.);
7. Other personal information obtained for the reasonable needs of providing and improving service quality (such as (i) relevant information provided during your communication and interaction with us (including surveys/promotional activities, etc.), (ii) relevant information we learn when you participate in activities organized by us or our partners).
8. Greenleaf Company may from time to time launch various marketing activities based on operational needs. When you choose to participate, depending on the activity, you must provide your name, contact address and contact information, bank account or third-party payment account information. This information may contain sensitive personal information (such as personal phone numbers, bank accounts or third-party payment accounts, etc.). If you refuse to provide this information, you will not be able to complete the payment. To achieve this core business function, we will collect and use your device information (including device model, operating system version, device settings, unique device identifier, network device hardware address MAC, and other software and hardware characteristic information) to provide you with product introduction video services.

9.Enable Geographic Location:

We access your location information (we only collect your current geographic location at the time, but will not combine your location information from different time periods to determine your travel trajectory) to determine your region in order to update our inventory and show you products available for purchase in that area, track our deliveries, and recommend precise shopping guidance (such as recommending the nearest available store). We will adopt security protection measures that meet industry standards to prevent your personal information from unauthorized access, public disclosure, use, modification, damage, or loss. We strive to use various reasonable institutional, technical, procedural, and physical measures to protect your personal information from unauthorized access, tampering, disclosure, or destruction, including but not limited to SSL transmission encryption technology, information storage encryption technology, data center access control, and other technical measures. You can view the status of the above personal information access permissions one by one through "My - Settings - Privacy" and can decide to enable or disable these permissions (we will guide you to complete the settings in your device system). Enabling these permissions means you authorize us to collect and use this personal information to achieve the above functions. Disabling permissions means you have canceled these authorizations, and we will no longer continue to collect and use this personal information, nor can we provide you with the functions corresponding to these authorizations. Your decision to disable permissions will not affect the processing of personal information previously conducted based on your authorization. For detailed information on how we collect, use, and share your personal information and the personal information security technical measures we can provide, please refer to the "Greenleaf Company Privacy Policy."

10. Allow Greenleaf Company to access camera

We access your camera so that you can use it to scan codes for login or shopping, take photos directly and upload them for photo reviews or corresponding sharing. In the future, we may apply facial recognition technology to more scenarios, but at that time we will confirm with you again whether you are willing for us to use your facial information to achieve these additional functions. We will adopt security protection measures that meet industry standards to prevent your personal information from unauthorized access, public disclosure, use, modification, damage, or loss. We strive to use various reasonable institutional, technical, procedural, and physical measures to protect your personal information from unauthorized access, tampering, disclosure, or destruction, including but not limited to SSL transmission encryption technology, information storage encryption technology, data center access control, and other technical measures. You can view the status of the above personal information access permissions one by one through "My - Settings - Privacy" and can decide to enable or disable these permissions (we will guide you to complete the settings in your device system). Enabling these permissions means you authorize us to collect and use this personal information to achieve the above functions. Disabling permissions means you have canceled these authorizations, and we will no longer continue to collect and use this personal information, nor can we provide you with the functions corresponding to these authorizations. Your decision to disable permissions will not affect the processing of personal information previously conducted based on your authorization. For detailed information on how we collect, use, and share your personal information and the personal information security technical measures we can provide, please refer to the "Greenleaf Company Privacy Policy."

11. Allow Greenleaf Company to access audio

We access your microphone so that you can use the voice shopping function, or to help you achieve voice interaction with our customer service or customer service robot. In these functions, we will collect your recording content to identify your shopping needs and after-sales needs. We will adopt security protection measures that meet industry standards to prevent your personal information from unauthorized access, public disclosure, use, modification, damage, or loss. We strive to use various reasonable institutional, technical, procedural, and physical measures to protect your personal information from unauthorized access, tampering, disclosure, or destruction, including but not limited to SSL transmission encryption technology, information storage encryption technology, data center access control, and other technical measures. You can view the status of the above personal information access permissions one by one through "My - Settings - Privacy" and can decide to enable or disable these permissions (we will guide you to complete the settings in your device system). Enabling these permissions means you authorize us to collect and use this personal information to achieve the above functions. Disabling permissions means you have canceled these authorizations, and we will no longer continue to collect and use this personal information, nor can we provide you with the functions corresponding to these authorizations. Your decision to disable permissions will not affect the processing of personal information previously conducted based on your authorization. For detailed information on how we collect, use, and share your personal information and the personal information security technical measures we can provide, please refer to the "Greenleaf Company Privacy Policy."

12. Allow Greenleaf Company to access photo album

We access your photo album so that you can directly access photos or images on your phone for comments, sharing, or proving problems you encounter when communicating with customer service. We will use the photos you upload to identify products you need to purchase or use reviews containing your uploaded images. We will adopt security protection measures that meet industry standards to prevent your personal information from unauthorized access, public disclosure, use, modification, damage, or loss. We strive to use various reasonable institutional, technical, procedural, and physical measures to protect your personal information from unauthorized access, tampering, disclosure, or destruction, including but not limited to SSL transmission encryption technology, information storage encryption technology, data center access control, and other technical measures. You can view the status of the above personal information access permissions one by one through "My - Settings - Privacy" and can decide to enable or disable these permissions (we will guide you to complete the settings in your device system). Enabling these permissions means you authorize us to collect and use this personal information to achieve the above functions. Disabling permissions means you have canceled these authorizations, and we will no longer continue to collect and use this personal information, nor can we provide you with the functions corresponding to these authorizations. Your decision to disable permissions will not affect the processing of personal information previously conducted based on your authorization. For detailed information on how we collect, use, and share your personal information and the personal information security technical measures we can provide, please refer to the "Greenleaf Company Privacy Policy."

13. Obtain IMSI, camera permission, IMEI, location information, storage permission, ANDROID ID, clipboard personal information, collect device MAC address, software installation list

    Product Security Assurance Function: We need to collect some of your information to ensure the account and system security when you use our products and/or services, and to assist in improving the security and reliability of our products and/or services, to prevent any actions that harm users, our company, or society, including the following personal information: account login location, commonly used device information (hardware model, device MAC address, IMEI, IMSI), obtain running process information, obtain Android_ID, login IP address, product version number, language mode, browsing history, network usage habits, service fault information, and sensitive personal information: transaction information, member real-name authentication information. We will use the above information to comprehensively assess your account, account and transaction risks, perform identity verification, customer service, detect and prevent security incidents, fraud monitoring, archiving and backup purposes, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law. Once we detect the existence or suspected existence of account security risks, we will use the relevant information for security verification and risk elimination to ensure the security of the products and services we provide to you, so as to protect your rights and interests from infringement. At the same time, when account or system security issues occur, we will collect this information to optimize our products and services.

14. APP auto-start or associated start behavior:

    The App uses Aurora Push, which has application auto-start behavior to ensure users receive important information notifications in a timely manner.

Regarding the Use of Your Personal Information:

You agree that we may use and store the relevant personal information you provide to us for the following purposes:

1. Processing your user registration application;
2. Providing our services to you;
3. Communication and contact with you;
4. Normal management, operation, and maintenance of this website;
5. Providing you with regular or irregular information, including details of our retail business and related promotional activities;
6. Providing you with the retail products or services you request;
7. Processing your purchase orders, including verifying your payment details/status;
8. Conducting lotteries, games, or competitions in which you participate;
9. Conducting data sorting and analysis so that we can understand your characteristics and purchasing behavior;
10. Investigating complaints, suspicious transactions under suspicion, and researching service improvement measures;
11. Preventing and detecting crimes;
12. Making disclosures in accordance with legal requirements;
13. Market research and commercial analysis studies;
14. Comprehensive behavioral analysis;
15. Other legitimate uses.

With your consent, we will use your personal information for direct marketing purposes in the following matters (whether through mail, email, social accounts, phone, text messages, or any currently available or future channels, you have the right to request at any time not to receive direct marketing messages from us):

1. Offers and promotions provided by Greenleaf Company;
2. Offers and promotions provided by telecommunications products and/or businesses, e-commerce (including trading platforms and online auctions), payment services, financial, investment and insurance products and services, hotel and tourism services, and property-related services operated by Greenleaf Company;
3. Offers and promotions for the following types of products or services that we provide together with third-party merchants:
4. a) Retail products or services;
5. b) Financial, investment, insurance, banking and credit cards;
6. c) Transportation, travel and accommodation;
7. d) Sports, leisure, recreation and entertainment;
8. e) Telecommunications products and services;
9. f) E-commerce (including trading and payment platforms and online auctions).

We may disclose and transfer (whether domestically or overseas) your personal information to agents and contractors who owe us confidentiality obligations, to provide us with information management, data analysis, marketing and research, telecommunications services, professional services, or other similar services.

In the event of restructuring of our retail business and/or merger, sale, or transfer with us or a third party (including partial or total assets or equity), we may disclose or transfer (whether domestically or overseas) your personal information to the relevant actual or proposed transferee, to use, hold, process, or retain your personal information for the purposes described in Articles 5 and 6 of this Privacy Policy.

In the following circumstances, we may disclose your relevant information:

(i) In accordance with the provisions of laws, regulations, or legal procedures (such as court orders or subpoenas);

(ii) In response to requests from government departments (such as administrative agencies, law enforcement agencies);

(iii) To protect the personal and property safety of this website, our users, or others, or when we deem it necessary or appropriate to disclose information to prevent actual harm or financial loss, or to investigate suspicious or illegal activities or prevent fraud and other illegal activities;

(iv) Other legitimate circumstances.

Collection of Your Browsing Information

1. When you visit this website, we use Cookies and similar technologies to collect data about you. Cookies are files that store information on your computer's hard drive or browser. This means we can recognize that you have previously visited this website. We use Cookies to evaluate your usage, browsing, and shopping habits on this website, personalize your website experience, and evaluate your activities on this website, thereby making this website easier to use and providing you with the best experience.
2. When you visit this website, the types of information we may collect from you include:

- Information about the type of browser you use;

- Details of the web pages you have viewed;

- Your Internet Protocol address (IP address);

- Hyperlinks you have clicked.

3. You can refuse to accept Cookies by modifying the relevant internet or browser options in your computer system, but you may not be able to use or activate all the features and services of these websites as a result.

Query, Correction, and Storage of Personal Information

If you wish to query or correct the personal information you have submitted to us, you can do so by logging into this website and contacting our customer service.

Your personal information will be stored during your period as a Greenleaf Company member/user and for a reasonable period of time after account cancellation.

Protection of Your Personal Information

We take appropriate technical and organizational measures to protect the personal information you provide to us, preventing accidental or unlawful destruction, loss, alteration, disclosure, or access to your personal information.

Our website may contain hyperlinks to other websites provided by third parties. We cannot control these third-party websites or any content on these websites. Once you leave our website, we will not be responsible for protecting your information and privacy. You should exercise caution and review the privacy statements of the websites you visit.

Protection of Minors' Information

We attach great importance to the protection of minors' personal information. If you are a minor, unless you have obtained the consent of your guardian, you must not provide us with any of your information. We have no obligation to verify the age or capacity of any user. If a minor provides us with their personal information without the consent of a guardian, we recommend that the guardian contact us to delete the information and notify us not to send any information to the minor in the future.

Updates to This Privacy Policy

You agree that, in accordance with changes in national laws and regulations and the operational needs of Greenleaf Company, we have the right to modify this Privacy Policy at any time, publish it by way of announcement on this website, and replace the original Privacy Policy without separate notice to you. You may access the latest Privacy Policy on this website at any time. If you continue to use the services after the changes to this Privacy Policy are announced, it means you have fully read, understood, and accepted the modified Privacy Policy, and will follow the modified Privacy Policy when using this service.

Others

This Privacy Policy does not limit the rights you enjoy under legal provisions.

This Privacy Policy is governed by Chinese law and shall be interpreted in accordance with Chinese law.

In the event of disputes regarding the signing and performance of this agreement, either party may file a lawsuit in the location of Greenleaf Company, and the resulting attorney fees, preservation fees, litigation fees, etc. shall be borne by the breaching party.

Contact Us
If you have any opinions or questions about this Privacy Policy, or if you have any questions about our collection, use, or disclosure of your personal information, please contact us at the address below and mention "Privacy Policy." For your rights requests related to personal information, question consultations, etc., we have a professional team to solve your problems. If your issue involves relatively significant matters, we may request you to provide more information. If you are not satisfied with the response received, you may refer the complaint to the relevant regulatory authority in your jurisdiction. If you consult us, we will provide information on possibly appropriate complaint channels based on your actual situation.
Contact address:
No. 198, Anyang Road, Huqiu District, Suzhou City, Jiangsu Province
Postal code: 215151

Email: huigou@szgreenleaf.com